Healthcare IT Outsourcing Market - By Application [Provider (EHR, RCM, LIMS) Payer (CRM, Claims Management, Fraud Detection, Billing) Life Science (ERP, CTMS, CDMS) Operational (SCM, BPM) &...

NEW YORK, Aug. 12, 2013 /PRNewswire/ -- Reportlinker.com announces that a new market research report is available in its catalogue:

Healthcare IT Outsourcing Market - By Application [Provider (EHR, RCM, LIMS) Payer (CRM, Claims Management, Fraud Detection, Billing) Life Science (ERP, CTMS, CDMS) Operational (SCM, BPM) & Infrastructure (IMS, Cloud Computing)] & Industry - Global Foreca
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Healthcare IT Outsourcing Market - By Application [Provider (EHR, RCM, LIMS) Payer (CRM, Claims Management, Fraud Detection, Billing) Life Science (ERP, CTMS, CDMS) Operational (SCM, BPM) & Infrastructure (IMS, Cloud Computing)] & Industry - Global Forecast To 2018

Outsourcing is an emerging phenomenon in the healthcare information technology market. It is a screening process wherein an organization selects the most efficient third-party service provider to effectively operate its management and administrative unit. Outsourcing of IT solutions in the healthcare industry has emerged as an efficient solution to mitigate rising healthcare costs and to meet the growing demand for quality care. Over the years, the trend of outsourcing healthcare IT solutions has grown significantly among large organizations and has also attracted mid-sized organizations. In some cases, the entire information management system is outsourced, while in others, only key application services such as implementation of EMR, CRM, and billing systems are outsourced.

The healthcare IT outsourcing market for this report has been segmented by application and by industry. The application market is further classified as provider IT outsourcing, payer IT outsourcing, life science IT outsourcing, operational IT outsourcing, and infrastructure IT outsourcing, while the market by industry is segmented as healthcare (including hospitals, diagnostic laboratories, and clinics), biotechnology, pharmaceutical, clinical research organizations, and health insurance.

The global HCIT outsourcing market is forecast to grow at a CAGR of 7.6%, to reach $50.4 billion by 2018 from $35 billion in 2013. The health insurance industry, healthcare systems industry, and pharmaceutical industry are driving the HCIT outsourcing market. These industries follow the HCIT outsourcing model to enhance their focus on core business, reduce operational and maintenance costs, increase access to IT skilled and trained staff (further reducing hiring and training costs), share risk, and quickly implement new technologies.

Factors propelling the growth of the market are the rising pressure to curb healthcare costs across the globe and the growing need to manage cash flow in back-office administration and IT management systems of healthcare provider, payers, and the life science segment. Lack of in-house IT expertise, rise in demand for integrating solutions, growing pressure on healthcare providers to meet the "Meaningful Criteria" set by the U.S. Federal Government, new ICD-10 conversion guidelines for coding, rise in aging population, and growing medical tourism in Asia are also likely to drive the HCIT outsourcing market.

However, factors such as the fragmented nature of the healthcare system and HCIT outsourcing market, requirement for high investment in outsourcing IT solutions, growing concern for data security, and cultural and language barriers restrain the growth of the market.

North America accounts for the largest share - 72% - of the global HCIT outsourcing market and is expected to reach $36 billion by 2018 from $25 billion in 2013. Asia-Pacific and RoW are expected to register CAGRs of 8.1% and 7.8% (2013 to 2018) respectively, followed by North America (7.6%), and Europe (7.2%).

Major players in the market are Accenture Plc. (Ireland), Accretive Health, Inc. (U.S.), Allscripts Healthcare Solutions, Inc. (U.S.), Anthelio Healthcare Solutions (U.S.), Cognizant Technology Solutions (U.S.), Dell, Inc. (U.S.), HCL Technologies (India), Hewlett-Packard Company (U.S.), International Business Machines (IBM) Corporation (U.S.), Infosys Limited (India), McKesson Corporation (U.S.), Siemens Healthcare (Germany), Tata Consultancy Services Ltd. (India), Wipro Ltd. (India), Xerox Corporation (U.S.), Epic System (U.S.), and Computer Sciences Corporation (U.S.).

Scope of the Report

The research report categorizes the healthcare information technology outsourcing market by delivery mode, by components, and application. These markets are further broken down into segments and sub-segments.

Global Healthcare Information Technology Outsourcing Market, by Application:

Global Provider Outsourcing Market
Electronic Health Records
Revenue Cycle Management System
Laboratory Information and Management System
Pharmacy Information and Management System
Others
Global Payer Outsourcing Market
Customer Relationship Management System
Claim Processing Management System
Billing System
Fraud and Detection System
Other
Global Life Science Outsourcing Market
Enterprise Resource Planning
Clinical Trial Management System
Clinical Database Management System
Research and Development IT services
Others
Global Operational Outsourcing Market
Supply Chain Management
Business Process Management
Others
Global Infrastructure Outsourcing Market
Infrastructure Management Services
Cloud Computing
Others

Global Healthcare Information Technology Outsourcing Market, by Industry:

Healthcare System
Healthcare Insurance Industry
Pharmaceutical Industry
Clinical Research Organization
Biotechnology
Others

Global Healthcare Information Technology Outsourcing Market, by Geography:

North America
Europe
Asia-Pacific
Rest of World

TABLE OF CONTENTS

1 INTRODUCTION 26

1.1 KEY TAKE-AWAYS 26
1.2 REPORT DESCRIPTION 26
1.3 MARKETS COVERED 28
1.4 STAKEHOLDERS 30
1.5 RESEARCH METHODOLOGY 30
1.5.1 MARKET SIZE 30
1.5.2 KEY DATA POINTS FROM SECONDARY SOURCES 31
1.5.3 KEY DATA POINTS FROM PRIMARY SOURCES 31
1.5.4 ASSUMPTIONS 32

2 EXECUTIVE SUMMARY 33

3 MARKET DYNAMICS 37

3.1 INTRODUCTION 38
3.2 HEALTHCARE IT OUTSOURCING: PROCESS MODEL 41
3.3 HEALTHCARE IT OUTSOURCING MARKET SEGMENTATION 43
3.4 MARKET DYNAMICS 46
3.4.1 DRIVERS 48
3.4.1.1 HCIT Outsourcing is a Viable Solution to Curtail Healthcare Costs in Each Region 48
3.4.1.2 Shortage of In-House IT Professionals 50
3.4.1.3 Requirement to Meet the Criteria of "Meaningful Use" to Receive Incentives by the Federal Government 51
3.4.1.4 The U.S. Healthcare Mandates Propel the Healthcare IT Outsourcing Market 51
3.4.1.5 Accountable Care Organizations 52
3.4.1.6 Reduction in Operational Costs 52
3.4.1.7 Growing Need to Integrate Healthcare IT Solutions 53
3.4.1.8 Improved Quality of Care and Clinical Outcomes 53
3.4.2 RESTRAINTS 54
3.4.2.1 Fragmented End-User Market Restricts Development of Standard IT Platforms 54
3.4.2.2 Rising Incidences of Data Breach and Loss of Confidentiality 55
3.4.2.3 Cultural Differences and Language Barriers 55
3.4.3 OPPORTUNITIES 55
3.4.3.1 Consolidating the Healthcare System and the Role of Software Architecture Oriented Programs 55
3.4.3.2 Growing Concerns for Data Security Offers Opportunities for Outsourcing Private Cloud Computing Models 56
3.4.3.3 Emerging Markets Offer a Huge Potential for IT Outsourcing 57
3.4.3.4 ICD-10 Conversion System 57
3.4.3.5 Shifting Focus Towards Patient-Centric Systems 58
3.4.3.6 Growing Medical Tourism in India, Singapore, China and Thailand Offers Opportunities for HCIT Outsourcing 59

4 GLOBAL HCIT OUTSOURCING MARKET, BY APPLICATION 60

4.1 INTRODUCTION 61
4.2 PROVIDER IT OUTSOURCING MARKET 64
4.2.1 ELECTRONIC HEALTH RECORD (EHR) 67
4.2.2 PHARMACY INFORMATION SYSTEM (PIS) 69
4.2.3 LABORATORY INFORMATION MANAGEMENT SYSTEM (LIMS) 72
4.2.4 REVENUE CYCLE MANAGEMENT (RCM) SYSTEM 74
4.2.5 OTHERS 77
4.3 PAYER IT OUTSOURCING MARKET 78
4.3.1 CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM 82
4.3.2 CLAIM PROCESSING SYSTEM 84
4.3.3 BILLING SYSTEM 87
4.3.4 FRAUD DETECTION 88
4.3.5 OTHERS 90
4.4 LIFE SCIENCES IT OUTSOURCING MARKET 92
4.4.1 CLINICAL TRIAL MANAGEMENT SYSTEM (CTMS) 95
4.4.2 CLINICAL DATABASE MANAGEMENT SYSTEM (CDMS) 97
4.4.3 ENTERPRISE RESOURCE PLANNING (ERP) 99
4.4.4 R&D IT SERVICES 101
4.4.5 OTHERS 104
4.5 OPERATIONAL IT OUTSOURCING MARKET 104
4.5.1 SUPPLY CHAIN MANAGEMENT (SCM) 107
4.5.2 BUSINESS PROCESS MANAGEMENT 109
4.5.3 OTHERS 112
4.6 IT INFRASTRUCTURE OUTSOURCING MARKET 114
4.6.1 INFRASTRUTURE MANAGEMENT SERVICES 116
4.6.2 CLOUD COMPUTING 119
4.6.3 OTHERS 121

5 HCIT OUTSOURCING MARKET BY INDUSTRY 124

5.1 INTRODUCTION 125
5.2 HEALTHCARE PROVIDER SYSTEM 127
5.3 PHARMACEUTICAL 130
5.4 BIOTECHNOLOGY 134
5.5 CLINICAL RESEARCH ORGANIZATION (CRO) 138
5.6 HEALTH INSURANCE 142
5.7 OTHERS 145

6 GEOGRAPHIC ANALYSIS 149

6.1 INTRODUCTION 150
6.2 NORTH AMERICA 154
6.2.1 HCIT OUTSOURCING: STRATEGIC SOLUTION TO CURTAIL HEALTHCARE COSTS IN THE U.S. AND CANADA 154
6.2.2 REGULATORY MANDATES BY PATIENT PROTECTION AND AFFORDABLE CARE ACT STIMULATES THE MARKET 155
6.2.3 HOSPITAL READMISSIONS REDUCTION PROGRAM (HRRP) OFFERS OPPORTUNITIES TO THE HCIT OUTSOURCING MARKET 156
6.2.4 GROWTH IN AGING POPULATION STIMULATES THE MARKET 157
6.3 EUROPE 169
6.3.1 HCIT OUTSOURCING SUPPORTS EUROPEAN GOVERNMENT INITIATIVES SUCH AS E-HEALTH TO ACHIEVE ITS TARGET 170
6.4 ASIA-PACIFIC 182
6.4.1 NEW OUTLINE BY JAPAN'S INFORMATION AND COMMUNICATION TECHNOLOGY STIMULATES THE MARKET 182
6.4.2 GROWTH IN MEDICAL TOURISM AND PRESENCE OF SKILLED IT PROFESSIONALS AT LOW COSTS IN INDIA AND CHINA DRIVES THE MARKET 183
6.4.3 INCREASED CLINICAL TRIAL ACTIVITIES IN INDIA, CHINA, AND SINGAPORE PROPEL THE MARKET 185
6.4.4 SOUTH KOREA: RAPID TRANSFORMATION FROM TELEMEDICINE TO U-HEALTH OFFERS OPPORTUNITIES TO THE MARKET 185
6.5 REST OF THE WORLD (ROW) 199
6.5.1 SAUDI ARABIA: HCIT OUTSOURCING SUPPORTS STRATEGIC FRAMEWORK DESIGNED FOR THE E-HEALTH PROGRAM 199
6.5.2 BRAZIL: HCIT OUTSOURCING SUPPORTS GOVERNMENT INITIATIVES SUCH AS TI MAIOR, PROSOFT, AND LEI DA INFORMATICA AND RENUNCIA FISCAL 200

7 COMPETITIVE LANDSCAPE 212

7.1 INTRODUCTION 212
7.2 AGREEMENTS, CONTRACT EXTENSIONS, PARTNERSHIPS, AND COLLABORATIONS 213
7.3 NEW PRODUCT LAUNCH 238
7.4 ACQUISITIONS 245
7.5 EXPANSIONS 250

8 COMPANY PROFILES 252

8.1 ACCENTURE PLC 252
8.2 ACCRETIVE HEALTH, INC. 261
8.3 ALLSCRIPTS HEALTHCARE SOLUTIONS, INC. 267
8.4 ANTHELIO HEALTHCARE SOLUTIONS 274
8.5 COGNIZANT TECHNOLOGY SOLUTIONS 278
8.6 DELL, INC. 284
8.7 HCL TECHNOLOGIES LTD. 297
8.8 HEWLETT-PACKARD 305
8.9 IBM CORPORATION 313
8.10 INFOSYS LIMITED 320
8.11 MCKESSON CORPORATION 325
8.12 SIEMENS HEALTHCARE (SUBSIDIARY OF SIEMENS AG) 332
8.13 TATA CONSULTANCY SERVICES LTD 339
8.14 WIPRO LIMITED 346
8.15 XEROX CORPORATION 355

LIST OF TABLES

TABLE 1 GLOBAL HCIT OUTSOURCING MARKET, BY APPLICATION,
2011 – 2018 ($MILLION) 62
TABLE 2 HCIT OUTSOURCING MARKET, BY GEOGRAPHY,
2011 – 2018 ($MILLION) 63
TABLE 3 PROVIDER IT OUTSOURCING MARKET, BY APPLICATION,
2011 – 2018 ($MILLION) 65
TABLE 4 PROVIDER IT OUTSOURCING MARKET, BY GEOGRAPHY,
2011 – 2018 ($MILLION) 66
TABLE 5 EHR OUTSOURCING MARKET, BY GEOGRAPHY, 2011 – 2018 ($MILLION) 69
TABLE 6 PIS OUTSOURCING MARKET, BY GEOGRAPHY, 2011 – 2018 ($MILLION) 71
TABLE 7 LIMS OUTSOURCING MARKET, BY GEOGRAPHY,
2011 – 2018 ($MILLION) 74
TABLE 8 RCM OUTSOURCING MARKET, BY GEOGRAPHY,
2011 – 2018 ($MILLION) 76
TABLE 9 OTHER PROVIDER IT OUTSOURCING MARKET, BY GEOGRAPHY,
2011 – 2018 ($MILLION) 78
TABLE 10 PAYER IT OUTSOURCING MARKET, BY APPLICATION,
2011 – 2018 ($MILLION) 80
TABLE 11 PAYER IT OUTSOURCING MARKET, BY GEOGRAPHY,
2011 – 2018 ($MILLION) 81
TABLE 12 CRM OUTSOURCING MARKET, BY GEOGRAPHY,
2011 – 2018 ($MILLION) 83
TABLE 13 CLAIM PROCESSING OUTSOURCING MARKET, BY GEOGRAPHY,
2011 – 2018 ($MILLION) 86
TABLE 14 BILLING SYSTEM OUTSOURCING MARKET, BY GEOGRAPHY,
2011 – 2018 ($MILLION) 88
TABLE 15 FRAUD DETECTION OUTSOURCING MARKET, BY GEOGRAPHY,
2011 – 2018 ($MILLION) 90
TABLE 16 OTHER PAYER IT OUTSOURCING MARKET, BY GEOGRAPHY,
2011 – 2018 ($MILLION) 92
TABLE 17 LIFE SCIENCESIT OUTSOURCING MARKET, BY APPLICATION,
2011 – 2018 ($MILLION) 93
TABLE 18 LIFE SCIENCESIT OUTSOURCING MARKET, BY GEOGRAPHY,
2011 – 2018 ($MILLION) 94
TABLE 19 CTMS OUTSOURCING MARKET, BY GEOGRAPHY,
2011 – 2018 ($MILLION) 96
TABLE 20 CDMS OUTSOURCING MARKET, BY GEOGRAPHY,
2011 – 2018 ($MILLION) 98
TABLE 21 ERP OUTSOURCING MARKET, BY GEOGRAPHY, 2011 – 2018 ($MILLION) 101
TABLE 22 R&D IT SERVICES OUTSOURCING MARKET, BY GEOGRAPHY,
2011 – 2018 ($MILLION) 103
TABLE 23 OTHER LIFE SCIENCES IT OUTSOURCING MARKET, BY GEOGRAPHY, 2011 – 2018 ($MILLION) 104
TABLE 24 OPERATIONAL IT OUTSOURCING MARKET, BY APPLICATION,
2011 – 2018 ($MILLION) 105
TABLE 25 OPERATIONAL IT.OUTSOURCING MARKET, BY GEOGRAPHY,
2011 – 2018 ($MILLION) 106
TABLE 26 SCM OUTSOURCING MARKET, BY GEOGRAPHY,
2011 – 2018 ($MILLION) 108
TABLE 27 BPM OUTSOURCING MARKET, BY GEOGRAPHY,
2011 – 2018 ($MILLION) 112
TABLE 28 OTHER OPERATIONAL IT OUTSOURCING MARKET, BY GEOGRAPHY, 2011 – 2018 ($MILLION) 114
TABLE 29 IT INFRASTRUTURE OUTSOURCING MARKET, BY APPLICATION,
2011 – 2018 ($MILLION) 115
TABLE 30 IT INFRASTRUTURE OUTSOURCING MARKET, BY GEOGRAPHY,
2011 – 2018 ($MILLION) 116
TABLE 31 INFRASTRUCTURE MANAGEMENT SERVICES MARKET, BY GEOGRAPHY, 2011 – 2018 ($MILLION) 119
TABLE 32 CLOUD COMPUTING OUTSOURCING MARKET, BY GEOGRAPHY,
2011 – 2018 ($MILLION) 121
TABLE 33 OTHER IT INFRASTRUCTUREMARKET, BY GEOGRAPHY,
2011 – 2018 ($MILLION) 123
TABLE 34 HEALTHCARE IT OUTSOURCING MARKET, BY INDUSTRY,
2011 – 2018 ($MILLION) 125
TABLE 35 HEALTHCARE PROVIDER IT SOLUTIONS 128
TABLE 36 HEALTHCARE PROVIDER INDUSTRY IT OUTSOURCING MARKET,
BY GEOGRAPHY, 2011 – 2018 ($MILLION) 130
TABLE 37 PHARMACEUTICAL IT SOLUTIONS 131
TABLE 38 PHARMACEUTICAL INDUSTRY IT OUTSOURCING MARKET,
BY GEOGRAPHY, 2011 – 2018 ($MILLION) 133
TABLE 39 BIOTECHNOLOGY IT SOLUTIONS 134
TABLE 40 BIOTECHNOLOGY INDUSTRY IT OUTSOURCING MARKET,
BY GEOGRAPHY, 2011 – 2018 ($MILLION) 137
TABLE 41 CLINICAL RESEARCH ORGANIZATION IT SOLUTIONS 138
TABLE 42 CRO IT OUTSOURCING MARKET, BY GEOGRAPHY,
2011 – 2018 ($MILLION) 141
TABLE 43 HEALTH INSURANCE IT SOLUTIONS 142
TABLE 44 HEALTHCARE INSURANCE INDUSTRY IT OUTSOURCING MARKET,
BY GEOGRAPHY, 2011 – 2018 ($MILLION) 144
TABLE 45 OTHER HCIT SOLUTIONS 145
TABLE 46 OTHER INDUSTRY IT OUTSOURCING MARKET, BY GEOGRAPHY,
2011 – 2018 ($MILLION) 148
TABLE 47 HCIT OUTSOURCING MARKET, BY GEOGRAPHY,
2011 – 2018 ($MILLION) 153
TABLE 48 NORTH AMERICA: HCIT OUTSOURCING MARKET, BY APPLICATION, 2011 – 2018 ($MILLION) 158
TABLE 49 NORTH AMERICA: PROVIDER IT OUTSOURCING MARKET,
BY APPLICATION, 2011 – 2018 ($MILLION) 159
TABLE 50 NORTH AMERICA: PAYER IT OUTSOURCING MARKET, BY APPLICATION, 2011 – 2018 ($MILLION) 160
TABLE 51 NORTH AMERICA: LIFE SCIENCESIT OUTSOURCING MARKET,
BY APPLICATION, 2011 – 2018 ($MILLION) 161
TABLE 52 NORTH AMERICA: OPERATIONAL IT OUTSOURCING MARKET,
BY APPLICATION, 2011 – 2018 ($MILLION) 162
TABLE 53 NORTH AMERICA: INFRASTRUCTURE IT OUTSOURCING MARKET,
BY APPLICATION, 2011 – 2018 ($MILLION) 163
TABLE 54 NORTH AMERICA: HCIT OUTSOURCING MARKET, BY INDUSTRY,
2011 – 2018 ($MILLION) 164
TABLE 55 NORTH AMERICA: HCIT OUTSOURCING MARKET, BY COUNTRY,
2011 – 2018 ($MILLION) 165
TABLE 56 NORTH AMERICA: PROVIDER IT OUTSOURCING MARKET, BY COUNTRY, 2011 – 2018 ($MILLION) 165
TABLE 57 NORTH AMERICA: PAYER IT OUTSOURCING MARKET, BY COUNTRY, 2011 – 2018 ($MILLION) 166
TABLE 58 NORTH AMERICA: LIFE SCIENCESIT OUTSOURCING MARKET,
BY COUNTRY, 2011 – 2018 ($MILLION) 167
TABLE 59 NORTH AMERICA: OPERATIONAL IT OUTSOURCING MARKET,
BY COUNTRY, 2011 – 2018 ($MILLION) 167
TABLE 60 NORTH AMERICA IT INFRASTRUCTURE OUTSOURCING MARKET,
BY COUNTRY, 2011 – 2018 ($MILLION) 168
TABLE 61 EUROPE: HCIT OUTSOURCING MARKET, BY APPLICATION,
2011 – 2018 ($MILLION) 171
TABLE 62 EUROPE: PROVIDER IT OUTSOURCING MARKET, BY APPLICATION,
2011 – 2018 ($MILLION) 172
TABLE 63 EUROPE: PAYER IT OUTSOURCING MARKET, BY APPLICATION,
2011 – 2018 ($MILLION) 173
TABLE 64 EUROPE: LIFE SCIENCES IT OUTSOURCING MARKET, BY APPLICATION, 2011 – 2018 ($MILLION) 174

TABLE 65 EUROPE: OPERATIONAL IT OUTSOURCING MARKET, BY APPLICATION, 2011 – 2018 ($MILLION) 175
TABLE 66 EUROPE: IT INFRASTRUCTURE OUTSOURCING MARKET,
BY APPLICATION, 2011 – 2018 ($MILLION) 176
TABLE 67 EUROPE: HCIT OUTSOURCING MARKET, BY INDUSTRY,
2011 – 2018 ($MILLION) 177
TABLE 68 EUROPE: HCIT OUTSOURCING MARKET, BY COUNTRY,
2011 – 2018 ($MILLION) 178
TABLE 69 EUROPE: PROVIDER IT OUTSOURCING MARKET, BY COUNTRY,
2011 – 2018 ($MILLION) 179
TABLE 70 EUROPE: PAYER IT OUTSOURCING MARKET, BY COUNTRY,
2011 – 2018 ($MILLION) 179
TABLE 71 EUROPE: LIFE SCIENCESIT OUTSOURCING MARKET, BY COUNTRY,
2011 – 2018 ($MILLION) 180
TABLE 72 EUROPE: OPERATIONAL IT OUTSOURCING MARKET, BY COUNTRY,
2011 – 2018 ($MILLION) 181
TABLE 73 EUROPE: INFRASTRUCTURE IT OUTSOURCING MARKET, BY COUNTRY, 2011 – 2018 ($MILLION) 181
TABLE 74 ASIA-PACIFIC: HCIT OUTSOURCING MARKET, BY APPLICATION,
2011 – 2018 ($MILLION) 186
TABLE 75 ASIA-PACIFIC: PROVIDER IT OUTSOURCING MARKET, BY APPLICATION, 2011 – 2018 ($MILLION) 187
TABLE 76 ASIA-PACIFIC: PAYER IT OUTSOURCING MARKET, APPLICATION,
2011 – 2018 ($MILLION) 188
TABLE 77 ASIA-PACIFIC: LIFE SCIENCESIT OUTSOURCING MARKET,
BY APPLICATION, 2011 – 2018 ($MILLION) 189
TABLE 78 ASIA-PACIFIC: OPERATIONAL IT OUTSOURCING MARKET,
BY APPLICATION, 2011 – 2018 ($MILLION) 190
TABLE 79 ASIA-PACIFIC: IT INFRASTRUCTURE OUTSOURCING MARKET, APPLICATION, 2011 – 2018 ($MILLION) 191
TABLE 80 ASIA-PACIFIC: HCIT OUTSOURCING MARKET, BY INDUSTRY,
2011 – 2018 ($MILLION) 192
TABLE 81 ASIA-PACIFIC: HCIT OUTSOURCING MARKET, BY COUNTRY,
2011 – 2018 ($MILLION) 193
TABLE 82 ASIA-PACIFIC: PROVIDER IT OUTSOURCING MARKET, BY COUNTRY, 2011 – 2018 ($MILLION) 194
TABLE 83 ASIA-PACIFIC: PAYER IT OUTSOURCING MARKET, BY COUNTRY,
2011 – 2018 ($MILLION) 195
TABLE 84 ASIA-PACIFIC: LIFE SCIENCESIT OUTSOURCING MARKET,
BY COUNTRY, 2011 – 2018 ($MILLION) 196
TABLE 85 ASIA-PACIFIC: OPERATIONAL IT OUTSOURCING MARKET, BY COUNTRY, 2011 – 2018 ($MILLION) 197
TABLE 86 ASIA-PACIFIC: IT INFRASTRUCTURE OUTSOURCING MARKET,
BY COUNTRY, 2011 – 2018 ($MILLION) 198
TABLE 87 ROW: HCIT OUTSOURCING MARKET, BY APPLICATION,
2011 – 2018 ($MILLION) 201
TABLE 88 ROW: PROVIDER IT OUTSOURCING MARKET, BY APPLICATION,
2011 – 2018 ($MILLION) 202
TABLE 89 ROW: PAYER IT OUTSOURCING MARKET, BY APPLICATION,
2011 – 2018 ($MILLION) 203
TABLE 90 ROW: LIFE SCIENCESIT OUTSOURCING MARKET, BY APPLICATION, 2011 – 2018 ($MILLION) 204
TABLE 91 ROW: OPERATIONAL IT OUTSOURCING MARKET, BY APPLICATION, 2011 – 2018 ($MILLION) 205
TABLE 92 ROW: IT INFRASTRUCTURE OUTSOURCING MARKET, BY APPLICATION, 2011 – 2018 ($MILLION) 206
TABLE 93 ROW: HCIT OUTSOURCING MARKET, BY INDUSTRY,
2011 – 2018 ($MILLION) 207
TABLE 94 ROW: HCIT OUTSOURCING MARKET, BY COUNTRY,
2011 – 2018 ($MILLION) 208
TABLE 95 ROW: PROVIDER IT OUTSOURCING MARKET, BY COUNTRY,
2011 – 2018 ($MILLION) 208
TABLE 96 ROW: PAYER IT OUTSOURCING MARKET, BY COUNTRY,
2011 – 2018 ($MILLION) 209

TABLE 97 ROW: LIFE SCIENCESIT OUTSOURCING MARKET, BY COUNTRY,
2011 – 2018 ($MILLION) 210
TABLE 98 ROW: OPERATIONAL IT OUTSOURCING MARKET, BY COUNTRY,
2011 – 2018 ($MILLION) 210
TABLE 99 ROW: IT INFRASTRUCTURE OUTSOURCING MARKET, BY COUNTRY, 2011 – 2018 ($MILLION) 211
TABLE 100 AGREEMENTS, CONTRACT EXTENSIONS, PARTNERSHIPS, AND COLLABORATIONS, 2010 – 2013 215
TABLE 101 NEW PRODUCT LAUNCH, 2010 – 2013 239
TABLE 102 ACQUISITIONS, 2010 – 2013 247
TABLE 103 EXPANSIONS, 2010 – 2013 250
TABLE 104 ACCENTURE: TOTAL REVENUE AND R&D EXPENDITURE,
2010 – 2012 ($MILLION) 253
TABLE 105 ACCENTURE: TOTAL REVENUE, BY SEGMENT, 2010 – 2012 ($MILLION) 254
TABLE 106 ACCENTURE: TOTAL REVENUE, BY SUB-SEGMENT,
2010 – 2012 ($MILLION) 255
TABLE 107 ACCENTURE: TOTAL REVENUE, BY GEOGRAPHY,
2010 – 2012 ($MILLION) 255
TABLE 108 ACCRETIVE HEALTH: TOTAL REVENUE AND R&D EXPENDITURE,
2009 – 2011 ($MILLION) 262
TABLE 109 ACCRETIVE HEALTH: TOTAL REVENUE, BY SEGMENT,
2009 – 2011 ($MILLION) 262
TABLE 110 ALLSCRIPTS: TOTAL REVENUE AND R&D EXPENDITURE,
2010 – 2012 ($MILLION) 268
TABLE 111 ALLSCRIPTS: TOTAL REVENUE, BY SEGMENT, 2010 – 2012 ($MILLION) 268
TABLE 112 ALLSCRIPTS: TOTAL REVENUE, BY GEOGRAPHY,
2010 – 2012 ($MILLION) 269
TABLE 113 COGNIZANT: TOTAL REVENUE, BY SEGMENT, 2010 – 2012 ($MILLION) 279
TABLE 114 COGNIZANT: TOTAL REVENUE, BY GEOGRAPHY,
2010 – 2012 ($MILLION) 280
TABLE 115 DELL, INC: TOTAL REVENUE AND R&D EXPENDITURE,
2010 – 2012 ($MILLION) 285
TABLE 116 DELL, INC: TOTAL REVENUE, BY PRODUCT AND SERVICES,
2010 – 2012 ($MILLION) 285
TABLE 117 DELL, INC: TOTAL REVENUE, BY SEGMENT, 2010 – 2012 ($MILLION) 286
TABLE 118 DELL, INC: TOTAL REVENUE, BY SUB-SEGMENT,
2010 – 2012 ($MILLION) 286
TABLE 119 DELL, INC: TOTAL REVENUE, BY GEOGRAPHY, 2010 – 2012 ($MILLION) 287
TABLE 120 HCL: TOTAL REVENUE, BY SEGMENT, 2010 – 2012 ($MILLION) 298
TABLE 121 HCL: TOTAL REVENUE, BY GEOGRAPHY, 2010 – 2012 ($MILLION) 299
TABLE 122 HEWLETT-PACKARD: TOTAL REVENUE AND R&D EXPENDITURE,
2010 – 2012 ($MILLION) 306
TABLE 123 HEWLETT-PACKARD: TOTAL REVENUE, BY SEGMENT,
2010 – 2012 ($MILLION) 307
TABLE 124 HEWLETT-PACKARD: TOTAL REVENUE, BY GEOGRAPHY,
2010 – 2012 ($MILLION) 308
TABLE 125 IBM: TOTAL REVENUE AND R&D EXPENDITURE,
2010 – 2012 ($MILLION) 314
TABLE 126 IBM: TOTAL REVENUE, BY SEGMENT, 2010 – 2012 ($MILLION) 314
TABLE 127 IBM: TOTAL REVENUE, BY OUTSOURCING SERVICES,
2010 – 2012 ($MILLION) 315
TABLE 128 IBM: TOTAL REVENUE, BY GEOGRAPHY, 2010 – 2012 ($MILLION) 315
TABLE 129 INFOSYS, LTD: TOTAL REVENUE AND R&D EXPENDITURE,
2010 – 2012 ($MILLION) 321
TABLE 130 INFOSYS, LTD: TOTAL REVENUE, BY SEGMENT,
2011 – 2012 ($MILLION) 321
TABLE 131 INFOSYS, LTD: TOTAL REVENUE, BY GEOGRAPHY,
2010 – 2012 ($MILLION) 322
TABLE 132 MCKESSON CORPORATION: TOTAL REVENUE AND R&D EXPENSES, 2010 – 2012 ($MILLION) 326
TABLE 133 MCKESSON CORPORATION: TOTAL REVENUE, BY SEGMENT,
2010 – 2012 ($MILLION) 326
TABLE 134 MCKESSON CORPORATION: TOTAL REVENUE, BY GEOGRAPHY,
2010 – 2012 ($MILLION) 327
TABLE 135 SIEMENS AG: TOTAL REVENUE AND R&D EXPENDITURE,
2010 – 2012 ($MILLION) 333
TABLE 136 SIEMENS AG: TOTAL REVENUE, BY SEGMENT, 2010 – 2012 ($MILLION) 333
TABLE 137 SIEMENS AG: TOTAL REVENUE, BY GEOGRAPHY,
2010 – 2012 ($MILLION) 334
TABLE 138 TATA CONSULTANCY SERVICES LTD.: TOTAL REVENUE AND R&D EXPENDITURE, 2010 – 2012 ($MILLION) 340
TABLE 139 TATA CONSULTANCY SERVICES LTD.: TOTAL REVENUE, BY SERVICES, 2011 – 2012 ($MILLION) 340
TABLE 140 TATA CONSULTANCY SERVICES LTD: TOTAL REVENUE, BY GEOGRAPHY, 2010 – 2012 ($MILLION) 341
TABLE 141 WIPRO: TOTAL REVENUE AND R&D EXPENDITURE,
2010 – 2012 ($MILLION) 347
TABLE 142 WIPRO: TOTAL REVENUE, BY SEGMENT, 2010 – 2012 ($MILLION) 348
TABLE 143 WIPRO: TOTAL REVENUE, BY GEOGRAPHY, 2010 – 2012 ($MILLION) 348
TABLE 144 XEROX: TOTAL REVENUE AND R&D EXPENDITURE,
2010 – 2012 ($MILLION) 356
TABLE 145 XEROX: TOTAL REVENUE, BY SEGMENT, 2010 – 2012 ($MILLION) 357
TABLE 146 XEROX: TOTAL REVENUE, BY SERVICES, 2010 – 2012 ($MILLION) 357
TABLE 147 XEROX: TOTAL REVENUE, BY GEOGRAPHY, 2010 – 2012 ($MILLION) 358

LIST OF FIGURES

FIGURE 1 HEALTHCARE IT OUTSOURCING MARKET, BY APPLICATION,
2013 - 2018 ($MILLION) 34
FIGURE 2 KEY REASONS FOR HCIT OUTSOURCING 40
FIGURE 3 GLOBAL HCIT OUTSOURCING: FIVE-STAGE PROCESS MODEL 43
FIGURE 4 GLOBAL HCIT OUTSOURCING SEGMENTATION 46
FIGURE 5 GLOBAL HCIT OUTSOURCING MARKET DYNAMICS 47
FIGURE 6 HEALTHCARE SPENDING, BY GEOGRAPHY, % OF GDP (2010) 49
FIGURE 7 HCIT OUTSOURCING MARKET, GEOGRAPHIC RANKING ,2013 152
FIGURE 8 KEY GROWTH STRATEGIES, 2010 – 2013 212
FIGURE 9 AGREEMENTS, CONTRACT EXTENSIONS, PARTNERSHIPS, AND COLLABORATIONS, BY COMPANY, 2010 – 2013 214
FIGURE 10 NEW PRODUCT LAUNCH, BY COMPANY, 2010 – 2013 238
FIGURE 11 ACQUSITIONS, BY COMPANY, 2010 – 2013 246

To order this report:
IT_Hosting Industry: Healthcare IT Outsourcing Market - By Application [Provider (EHR, RCM, LIMS) Payer (CRM, Claims Management, Fraud Detection, Billing) Life Science (ERP, CTMS, CDMS) Operational (SCM, BPM) & Infrastructure (IMS, Cloud Computing)] & Industry - Global Foreca

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